Free Online Therapy offers several services through its partnership with other mental health support websites. New patients can use the platform to find the online therapy chat services that suit them best. They can also choose their type of support system: volunteer, online therapy, or relationship counseling.
To narrow down the best online therapy chat platforms, we took a look at what each company had to offer. We based our evaluations on reliable services and a handful of key features that most individuals suffering from mental health issues need. Some of those features include accessibility, availability of therapists, methods of communication, reliability, anonymity, and the overall support provided.
When it comes to online mental health care, convenience is key. We considered the services that provide various ways for patients to connect with a mental health professional or their peers. Additionally, we made sure that each platform we evaluated offered a 24/7 hour chat feature, or close to it.
7 Cups began in 2013, and since then, it has reached over 53 million people in 189 countries. The free telehealth platform is also the winner of the Stanford Medicine X Health Care Design Award and is supported by peer-reviewed publications such as the Journal of Mental Health, the Journal of Medical Internet Research, and the Journal of Internet Interventions.
7 Cups operates as a network of trained volunteer listeners who provide emotional support through live online chat. The services offered are 100% free and anonymous to make talking to a volunteer more comfortable. All volunteers must complete an advanced online course that focuses on compassionate communication developed by the creators of 7 Cups.
BlahTherapy is an online telehealth platform offering therapist sessions, online emotional support chat rooms, and psychic readings. Patients can choose to chat with their peers anonymously or be listeners using the free Chat With Strangers tool. Online therapy sessions are available 24/7 for a low fee. The licensed therapists on the platform specialize in a range of mental health support issues, including depression, relationships, stress and anxiety, grief, parenting issues, LGBTQ+ struggles, marital issues, addiction recovery, eating disorders, low self-esteem, abuse, personality disorders, and personal development.
New patients seeking professional mental health support can sign up and fill out a detailed questionnaire that matches them with one of over 2,000 licensed and experienced therapists. The licensed therapists found on BlahTherapy are sourced from the BetterHelp platform and have gone through rigorous training and field testing to ensure that individuals get the best online mental health support. The fee to enter sessions with a licensed therapist includes unlimited messaging and live phone and video chat sessions. Individuals are allotted a certain number of live sessions with their therapist per the basic fee but can make additional appointments at cost.
The goal of online therapy chatting, in general, is to provide necessary and accessible mental health support services to individuals regardless of their geographical location, finances, and physical state. Many online therapy chat platforms are nonprofit based or run by volunteers with a background in psychology. They also take the form of peer-support chat rooms that are completely free.
Online therapy chat is generally most effective for providing emotional support. Not all sites are equipped to handle severe cases such as addiction or suicidal tendencies. However, certain platforms source professionals to lend support for more severe cases and can carry out cognitive behavioral therapy sessions successfully.
The costs of online therapy chat depend on the platform. Some platforms have free trials so new patients can get a feel for a live session. For ongoing therapy, individuals are expected to pay per session or on a subscription basis.
For example, 7 Cups charges $150 per month, while eTherapyPro charges $30 per session. Other platforms may charge more or less depending on what they offer, but there are typically a handful of options. Regardless of the costs, online therapy chat costs less than in-person therapy, which can range up to $250 per hour.
The International Council for Helplines (ICH) offers accreditation to all chat and/or text crisis helpline programs to ensure high-quality standards and ethical practice. International Council for Helplines accreditation standards define and establish best practices for crisis chat and texting services. The Standards focus on areas outlined below in order for programs to have the infrastructure in place to provide compassionate and non-judgmental services to those in need of emotional support.
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Chat with 1.844.MYGADHS for live assistance with an existing case or for information on establishing a new case. The communication center experts can help you to obtain information about your case and find out about payments to your accounts. Our qualified chat support team is also available to assist you with navigating our website. Sometimes there may be a short wait to chat with an information specialist, but one will promptly respond to your chat in the order in which it is received. 1.844.MYGADHS only offers chat services Monday - Friday: 8:00 a.m. - 5:00 p.m. eastern time (except state holidays when the agency is closed). Please feel free to contact us via chat anytime during normal business hours.
This option is for individuals looking to enter and experience our free online counseling chat rooms. These chat rooms include volunteer members from our community who will listen to you, hear your problems, and provide support and guidance when appropriate. These chat rooms are available 24 7 and will always be completely free.
This is the most professional and industry-leading option for online therapy, and because of our partnership, we are able to offer you a free trial to try free online therapy at no risk to you. This is the best option for individuals looking to talk to a therapist free. 2b1af7f3a8